Booking Fees Policy

Booking Fee – What You Need to Know

To secure your appointment, a booking fee is required at the time of booking.

This booking fee is mandatory through our online booking system and helps us ensure serious bookings, prepare properly for your service, and reserve your time slot exclusively for you.

Why We Charge a Booking Fee

Guarantees your appointment date and time
Reduces last-minute cancellations and no-shows
Allows us to plan staffing, products, and time efficiently

How the Booking Fee Works

The booking fee is applied toward your total service cost
You will not be charged extra — it simply goes toward your final bill
The remaining balance is due once your service is completed

Cancellation & Rescheduling Policy

You may reschedule with at least 24 hours' notice and your booking fee will transfer to your new appointment
All booking fees are non-refundable. If you cancel your appointment for any reason, regardless of how far in advance, the booking fee will be forfeited
No-shows will result in forfeiting the booking fee

Final Note

We truly appreciate your understanding. This policy allows us to provide reliable scheduling, high-quality service, and respect everyone's time, including yours. If you have any questions before booking, feel free to contact us here. We're happy to help.